If your Bissell ProHeat 2X Revolution Pet Turbo carpet cleaner is leaving water on your carpets instead of drying quickly, don’t worry. This common issue can often be fixed with some simple troubleshooting steps. Proper maintenance and understanding of your machine’s components are key to ensuring it performs optimally and leaves your carpets clean and dry.
In this guide, we’ll walk you through practical, safe, and effective steps to identify the root cause of excess water and resolve it, restoring your carpet cleaner’s performance. Remember, always unplug your machine before performing any maintenance or repairs.
Key Takeaways
| Check for clogs | Clogged hoses or filters can cause water to back up and leak. |
| Inspect the water tank | Ensure the water tank is correctly seated and free of cracks or damage. |
| Examine the pump | A malfunctioning pump may fail to suction water properly, leaving excess water behind. |
| Clean filters and brushes | Dirty filters or brushes can impair suction and cleaning efficiency. |
| Verify the vacuum pathways | Blocked pathways restrict water flow and can cause leakage. |

BISSELL ProHeat 2X Revolution Pet Turbo Upright Carpet Cleaner, 35799
TURBOSTRENGTH MOTOR TECHNOLOGY. Delivers an energy-efficient 40% more suction power and 50% noise reduction for a quiet clean.
As an affiliate, we earn on qualifying purchases.
Step 1: Turn Off and Unplug the Machine
Before performing any troubleshooting, ensure your Bissell carpet cleaner is turned off and unplugged from the power outlet. This prevents accidental activation and protects you from electrical hazards. Wait until all moving parts have completely stopped before proceeding.

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Step 2: Empty and Inspect the Water Tank
- Remove the water tank from the machine.
- Check for cracks, leaks, or damage on the tank. If damaged, replacing the tank is necessary.
- Ensure the tank lid is securely closed and properly seated when reinserted.
- Clean the tank thoroughly to remove any buildup or debris that could obstruct water flow.
Step 3: Clear Clogs and Blockages
Clogs in the hoses, filters, or brush roll can cause water to be improperly suctioned or left on the carpet. Carefully examine all accessible hoses and filters.
- Remove and clean the filters, especially the ones near the water intake and spray nozzle.
- Inspect the hoses for blockages or kinks; clear any debris if found.
- Check the brush roll area for tangled hair or debris that might impede water flow.
For persistent clogs, use warm water and a gentle brush to clear the pathways. Avoid harsh chemicals that could damage plastic parts.
Step 4: Examine the Pump and Suction Components
The pump is responsible for delivering water during cleaning and removing it afterward. If it’s malfunctioning, water may not be properly suctioned, leaving excess behind.
- Check if the pump is making noise during operation; silence or irregular sounds could indicate a problem.
- Inspect the pump for any visible damage or leaks.
- If your model allows, test the pump’s operation according to the user manual.
If you notice issues, the pump may need cleaning, repair, or replacement. Consult the manufacturer or a professional for repairs if necessary.
Step 5: Verify Proper Reassembly and Seals
After cleaning and inspecting parts, reassemble the machine carefully. Ensure all seals, gaskets, and connections are properly aligned and secure.
- Double-check that the water tank clicks into place and locks securely.
- Confirm that hoses and filters are firmly attached without leaks.
- Make sure the brush roll is correctly installed, especially if you’ve cleaned or replaced it.
An improper seal can cause water leakage during or after cleaning, so attention to detail here is critical.
Additional Tips and Warnings
- Use the recommended solution: Always use Bissell Multi-Surface Solution or compatible cleaning formulas to avoid clogs or damage.
- Regular maintenance: Periodically clean filters, brushes, and hoses to prevent buildup and ensure optimal suction.
- Avoid overfilling: Do not overfill the water tank, as excess water can leak and damage the machine.
- Check for warranty and professional repair: If your machine continues to leak after troubleshooting, contact Bissell customer support or a professional repair service.
Never attempt to repair electrical components unless qualified, and always disconnect the machine before performing maintenance.
The Products in This Guide

BISSELL ProHeat 2X Revolution Pet Turbo Upright Carpet C
- ✔ Power: 120V
- ✔ Dimensions: 13 x 12 x 43 inches
- ✔ Weight: Approx. 18 lbs

JORAIR Brush Replacement Compatible
- ✔ Ease of Use: Simple to replace
- ✔ Compatibility: Specific CrossWave models
- ✔ Cost: Affordable
BISSELL ProHeat 2X Revolution Pet Turbo Upright Carpet C

The BISSELL ProHeat 2X Revolution Pet Turbo Upright Carpet Cleaner offers a professional-grade clean with TurboStrength™ Motor Technology, delivering 40% more suction power and quieter operation. Its MAX Clean Mode tackles embedded dirt and stains, while Heatwave Technology maintains water temperature for optimal cleaning. Ideal for homes with pets, it combines power and convenience.
Pros:
- 40% more suction power for deep cleaning
- Quiet operation with noise reduction
- Effective pet stain removal
- Fast drying with Express Clean Mode
Cons:
- Heavier than handheld units
- Requires regular filter cleaning
- Can be costly compared to basic models
Best for: Pet owners and those needing powerful deep cleaning
Not ideal for: Light cleaning tasks or small spaces
Bottom line: A high-performance carpet cleaner ideal for pet owners, with powerful suction and advanced features.
JORAIR Brush Replacement Compatible

The JORAIR Brush Replacement Compatible set is a cost-effective way to keep your Bissell CrossWave functioning at its best. It includes multi-surface brushes and filters that are designed to fit select models, ensuring you can maintain optimal cleaning performance and prevent water leakage caused by worn-out components.
Pros:
- Easy to install and replace
- Compatible with multiple CrossWave models
- Includes brushes and filters for comprehensive maintenance
- Affordable price for ongoing upkeep
Cons:
- Only compatible with specific CrossWave models
- May require periodic replacement to maintain performance
- Does not include cleaning solutions
Best for: Maintaining and restoring performance of your CrossWave
Not ideal for: For non-compatible models or basic cleaning needs
Bottom line: A practical set for keeping your Bissell CrossWave running smoothly and effectively.
Frequently Asked Questions
Why is my Bissell carpet cleaner leaving water behind?
It could be due to clogs, a damaged water tank, malfunctioning pump, or dirty filters. Follow the troubleshooting steps to identify and fix the issue.
How often should I clean the filters?
Clean the filters after every few uses or whenever you notice reduced suction. Regular cleaning helps maintain optimal performance.
Can I use any cleaning solution with my Bissell?
Use only Bissell Multi-Surface Solution or other compatible formulas recommended by the manufacturer to prevent damage and ensure proper cleaning.
What should I do if my machine still leaks after troubleshooting?
If issues persist, contact Bissell customer support or a professional repair service. Do not attempt to repair electrical parts yourself.
Is it safe to repair my carpet cleaner myself?
Only perform repairs on non-electrical components if you are qualified. Always unplug the machine before any maintenance and follow safety precautions.
Keep Your Carpet Cleaner in Top Shape
Regular maintenance and prompt troubleshooting are essential for ensuring your Bissell ProHeat 2X Revolution Pet Turbo performs optimally. By inspecting the water tank, clearing clogs, and verifying the pump and seals, you can fix common issues like water left on carpets after cleaning. Remember, a well-maintained machine not only cleans better but also lasts longer, saving you money and effort in the long run.
Should problems persist despite your efforts, don’t hesitate to reach out to professional repair services or Bissell support for expert assistance.
Affiliate disclosure: As an Amazon Associate we earn from qualifying purchases. Prices and availability are accurate as of the time of publishing.